Specialist Workplace Services (m/f/d)

Our mandatory is one of the worldwide leading research  oriented pharmacy enterprises with more than 80,000 employees in more than 120 countries.


We are searching as soon as possible for a dedicated and highly motivated 

Specialist Workplace Services (m/f/d)

  • Bereich:


  • Berufssparte:

    Andere Dienstleistungen

  • Arbeitsregion:

    Großraum Freiburg

  • Art der Anstellung:


  • Kennziffer:


  • Aktualisierung:


Haben wir Ihr Interesse geweckt?

Dann bewerben Sie sich gleich hier Online oder per E-Mail unter Angabe Ihres frühestmöglichen Eintrittstermins und Ihres Gehaltswunsches.

Your tasks

  • Local Site Administration: Perform administration, testing, coordination and cleanup activities in regards to packaged software for validated and non-validated environments
  • Manage Licenses for IT Software and Hardware
  • Prepare, deliver, install and reclaim IT and telephone -workplace infrastructure upon customer requests within the given timeline and correct priority
  • Ensure the process is transparent, reliable and flexible with a strong customer focus
  • Schedule time with end user, deliver and install the replacement device as part of the standard hardware lifecycle process
  • Manage the hardware stock in all steps such as ordering the right quantity of goods at the right time, storage, registration, device setup and allocation of standard hardware
  • Planning and operating the standard hardware lifecycle process in terms of DSMT data quality for scheduled replacements, technical preparation of replacement device, time scheduling with end user, deliver and install the replacement device
  • Gathering of detailed hardware and software inventory information which is used to make decisions about hardware and software purchases and redistribution
  • For reclaimed hardware initiate the process of reuse, resell or dispose of the standard hardware

Your qualifications

  • Relevant bachelor degree or equivalent as a minimum
  • Relevant postgraduate degree desirable
  • 3 to 5 years of experience working in IT environment
  • Experience of pharmaceutical / life sciences industry desirable
  • Has a track record of delivering strong IT service management services throughout their lifecycle
  • Has experience in working with global project teams, appreciating local difference and adapting to difference in cultures
  • ITIL V3 certification
  • Fluent German (oral and written) is essential
  • Fluent English is desirable

Your contact person

Natascha Lau
Personalberaterin Research


Optares ICM GmbH & Co. KG
Natascha Lau
Heiligengeist Höfe 8
26121 Oldenburg